Troubleshooting

OAuth flow doesn't redirect back to your AI client

If after signing in with Google, the browser doesn't return to Claude.ai or your MCP client:

• Clear browser cookies for mcp.parlay.run and try again
• Verify your AI client supports MCP Streamable HTTP transport
• Check that your popup blocker isn't preventing the OAuth callback

"Tool call failed" or "quota exceeded"

If you see a quota error:

• Free plan: 15 tool calls per month, resets monthly
• Pro plan: 150 tool calls per month, resets aligned with billing cycle
• Check your dashboard at parlay.run/dashboard for current quota usage
• If quota is genuinely needed, upgrade to Pro at parlay.run/pricing

Tool returns "no results found"

If search_markets or other tools return empty results:

• Try broader keywords ("election" instead of "2026 California Senate primary")
• Use discover_markets to browse without keyword filtering
• Check that the venue has active markets in your search topic
• Manifold returns sentiment markets only; for real-money use Polymarket/Kalshi
• Opinion.trade has limited liquidity in this version (see Opinion.trade)

Subscription/billing issues

If a charge appears unexpected, or subscription state is wrong:

• Check Stripe email for invoice records
• Visit parlay.run/dashboard, click "Manage Subscription" to view/modify in Stripe portal
• For refund within 14 days of first subscription: email support@parlay.run
• For other billing concerns: support@parlay.run

Need more help?

Email support@parlay.run with:

• Your email address (the one you signed in with)
• A description of the issue
• Approximate time the issue started
• Your AI client (Claude.ai web, Claude Desktop, MCP Inspector, etc.)